{"id":7212,"date":"2021-04-06T17:19:55","date_gmt":"2021-04-06T14:19:55","guid":{"rendered":"https:\/\/isisters.d4agency.gr\/?page_id=7212"},"modified":"2024-12-24T11:39:21","modified_gmt":"2024-12-24T09:39:21","slug":"terms-of-use-privacy-policy","status":"publish","type":"page","link":"https:\/\/isisters.gr\/en\/terms-of-use-privacy-policy\/","title":{"rendered":"Terms of Use &#8211; Privacy Policy"},"content":{"rendered":"<p><strong>\u00a0TERMS OF USE<\/strong><\/p>\n<p>www.isisters.gr is the e-shop of the following Greek Societe Anonyme, whereat products are displayed and sold online:<br \/>\nDEKAZ ANONYMI ETAIREIA EMPORIAS KALLYNTIKON \u2013 isisters.gr (which in English translates to \u201cDEKAZ COSMETICS TRADE SOCIETE ANONYME &#8211; isisters.gr\u201d)<br \/>\nThe www.isisters.gr e-shop is owned by the company with the legal name DEKAZ ANONYMI ETAIREIA EMPORIAS KALLYNTIKON \u2013 isisters.gr (which in English translates to \u201cDEKAZ COSMETICS TRADE SOCIETE ANONYME &#8211; isisters.gr\u201d) and the trade name &#8220;DEKAZ S.A.&#8221;<br \/>\nMain activity: Wholesale of perfumes and cosmetics<br \/>\nCompany registered office: 43 Thermopylon Str., 152 35, Vrilissia, Prefecture of Attica<br \/>\ne-Shop Warehouse: 43 Thermopylon Str., 152 35, Vrilissia, Prefecture of Attica<br \/>\nTax Identification Number: 095189521<br \/>\nTax Office: Athens Tax Office for Commercial Companies<br \/>\nGeneral Electronic Commercial Registry (G.E.MI.) number: 000466601000<br \/>\nContact e-mail: info@isisters.gr<br \/>\nTel. number for Orders: 210-8045607, 210-8031955, 210-8049276<\/p>\n<p>Before entering the e-shop and browsing our website, we recommend you to consult the following terms and conditions, which apply specifically to the use of our e-shop. Make sure you agree to the following terms and conditions because any transaction with us and order of products of the abovementioned website, www.isisters.gr, (regardless of how it is completed) is governed by the following terms and your transaction with us implies acceptance of these terms. If a visitor user disagrees with these terms, he\/she is asked not to use this website.<br \/>\nFor any question, query or clarification regarding these terms and conditions of this contract or for comments and complaints please contact us at 43 Thermopylon Str., 152 35, Vrilissia, Attica Prefecture or at the tel. number 210-8031955.<\/p>\n<p><strong>1. Terms<\/strong><br \/>\nDEKAZ S.A. reserves the right to unilaterally amend or update these terms and conditions of the transactions made through the e-shop. DEKAZ S.A. undertakes the obligation to inform the users, through the website of this e-shop, for any amendments as well as any change. It is clarified that any change to the terms shall not affect the orders that you have already placed.<\/p>\n<p><strong>2. Information provided &amp; Products<\/strong><br \/>\nDEKAZ S.A. is committed to the completeness and validity of the information provided on its website www.isisters.gr , both regarding the existence of the essential characteristics that are described on a case-by-case basis for each product it sells, as well as the accuracy of the data concerning the services provided by the e-shop of DEKAZ S.A., subject to any technical or typographical errors that have escaped the attention or occurred unintentionally or due to crashes of the website due to force majeure. DEKAZ S.A. reserves the right to modify the nature and content of this website at any time and without notice; as well as to suspend or terminate its operation temporarily or permanently.<\/p>\n<p><strong>3. Limitation of liability<\/strong><br \/>\nDEKAZ S.A. guarantees the timely updating of final consumers about their unavailability. The e-shop of DEKAZ S.A. shall not be responsible for any technical problems that may occur to users when attempting to access and while being on the website and which are related to the operation or compatibility of their own infrastructure with the use of the website. Also DEKAZ S.A. shall bear no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and\/or services and\/or information made available through it.<br \/>\nDEKAZ S.A. is not responsible for any temporary or permanent inability to provide services or for any delays in the acceptance and execution of orders and delivery of the ordered products due to reasons not attributable to its fault, such as reasons of force majeure, extreme weather events, natural disasters, pandemics, strikes, fire, malfunctions of couriers we work with, accidental deterioration or destruction of products before delivery to the user and after being sent for shipment, illegal interventions of the counterparty or third party, malfunction of the Online Payment Service Provider (Bank) or the Web Hosting Service Provider (Host Provider) or the Internet service provider (ISP) or the Access Provider or the user&#8217;s terminal equipment, incorrect data provision by the user and any incident that prevents the proper performance of its conventional obligations. The liability of the Company is limited to its obligations under the contract with the consumer and shall make every effort to meet them, within a reasonable period of time.<br \/>\nDEKAZ S.A. is not responsible for the poor condition of the delivered products as long as it is not due to improper storage of the products by DEKAZ S.A. and provided that all the precautionary measures that DEKAZ S.A. should have taken, were taken.<br \/>\nDEKAZ S.A. in no case shall be liable for any legal claims (of civil and\/or criminal nature), nor for any damage (direct, special, or consequential which, indicatively and not restrictively, divisively and\/or cumulatively, consisting of loss of profits, data, foregone earnings, compensation, etc.), which arises for users \/ visitors of this website, or for third parties, due to a reason related to the operation or not and\/or the use of the website and\/or inability to provide services and\/or information made available through it and\/or any unauthorized interference of third parties with products and\/or services and\/or information made available through it. Furthermore, DEKAZ S.A. bears absolutely no responsibility for damage or injury, or infection by computer viruses and\/or other malicious programs, to the computer or other electronic medium used by a user \/ visitor to access this website, nor is it liable for any damage in relation to inability to execute, error, omission, interruption, defect, delay in operation or transmission or communication line failure, etc.<\/p>\n<p><strong>4. Intellectual property rights<\/strong><br \/>\nThe website www.isisters.gr is the official website of DEKAZ S.A. All content of the website, posted by DEKAZ S.A., including images, graphics, photographs, designs, texts, services and products are the intellectual property of DEKAZ S.A. and are protected under the relevant provisions of Greek law, EU law and international conventions. The names, images, logos and trademarks that represent DEKAZ S.A. and\/or its e-shop and\/or third parties contracted with them, as well as their products or services, are exclusive trademarks and distinctive features of DEKAZ S.A. and\/or www.isisters.gr and\/or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.<br \/>\nIn any case, their appearance and display on the website www.isisters .gr should in no way be construed as a transfer or assignment of permission or right of use.<\/p>\n<p><strong>5. User Obligations<\/strong><br \/>\nThe responsibility of the users is the proper use of the website. The users of the website www.isisters.gr accept that they will not use it and the e-shop of DEKAZ S.A. to send, publish, send by e-mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, is a violation of someone else\u2019s privacy, shows malice, or expresses racial, ethnic, religious or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with law or contractual or managerial relationships (such as inside information, proprietary and confidential information acquired or disclosed as part of an employment relationship or violates any patent, trademark, trade secret, intellectual property rights or other proprietary rights of third parties, contains software viruses or any other code, file or program designed to interrupt, cause damage, destroy or obstruct the operation of any computer software or hardware, intentionally or unintentionally violating applicable Greek and Community law and its provisions, may interfere with third parties in any way and any content used to collect or store users&#8217; personal data.<br \/>\nNon-compliance of any user\/visitor of this website with the applicable law and\/or these Terms, entitles DEKAZ S.A. to take the necessary measures and all necessary action to address such behavior. Thus, in such cases, DEKAZ S.A. is entitled, for example, to deny access to the services provided through this website or to delete, edit or move messages, while respecting the principle of proportionality.<br \/>\nAny costs or compensation that DEKAZ S.A. may be required to pay, due to breach by a user\/visitor of his\/her obligations arising from these Terms, shall be borne by the said user\/visitor, who is obliged to pay them to DEKAZ S.A. immediately and without having to litigate.<\/p>\n<p><strong>6. Security<\/strong><br \/>\nDEKAZ S.A. recognizes the importance of security of your personal data and your online transactions and will take all necessary measures with the most modern and advanced methods to ensure your maximum possible safety. All information related to your personal data and transactions are secure and confidential. The security of personal data is a high priority for DEKAZ S.A. Stored visitor data is protected through technical and organizational measures to effectively prevent loss or misuse by third parties. Data processors process personal data and are committed to maintaining confidentiality. For the protection of personal data, the data is transmitted in encrypted form. In order to ensure long-term data protection, technical security measures are regularly monitored and, if necessary, adapted to the relevant prevailing technology standards.<br \/>\nThe use of this Website including browsing as well as any other services provided by it ( web caching etc), presupposes the unconditional acceptance of the Terms of Use described here.<br \/>\nThe security of the e-shop of DEKAZ S.A. is achieved by the following methods:<br \/>\nCustomer Identification: The codes used for your identification are two: your e &#8211; mail and the Personal Secret Security Code (password), which every time they are entered, provide you with absolute security access to your personal information.<br \/>\nYou have the ability to change your Personal Secret Security Code (password) and your e-mail address (e- mail) as often as you wish. You are the only person who has access to your information, using the above codes and you are solely responsible for maintaining the secrecy and concealment by third parties. In case of loss or dissemination you must proceed to our immediate notification, otherwise DEKAZ S.A. e-shop shall not be responsible for the use of a password by an unauthorized person. For security reasons, it is recommended to change your password regularly and avoid using the same, easily detectable passwords (eg date of birth). We also recommend to use letters, numbers as well as symbols for password generation.<br \/>\nControlled Access (firewall): Access to the systems of DEKAZ S.A. (servers) concerning the e-shop isisters.gr is controlled by a firewall, which allows the use of specific services by the customers\/users while prohibiting access to systems and databases containing confidential company data and information. There is also the possibility of blocking the IP of any visitor who performs malicious actions, such as an attempt to enter data or an attempt to upload illegal software to the server as well as repeated incorrect password login attempts.<br \/>\nConfidentiality of Transactions: Confidentiality is considered self-evident. The same basic principles that govern conventional transactions also apply in the case of e-commerce. All information transmitted by the user\/member to DEKAZ S.A. is confidential and DEKAZ S.A. has taken all necessary measures to use it only to the extent necessary and in the context of the services provided. Some of the measures that have been taken are the following:<br \/>\n-Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.<br \/>\nDEKAZ S.A. does not disclose the information of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of any other public authority. Where DEKAZ S.A. uses third parties to support its systems, it shall ensure confidentiality. For your own safety, you should also treat all information provided through the service as private and confidential and not disclose any information to third parties.<\/p>\n<p><strong>7. Personal data (GDPR)<\/strong><br \/>\nAt DEKAZ S.A. we take protection of the privacy of our users \/ visitors of this website seriously. For this reason, we strictly follow this Privacy Policy, which ensures the high quality of services offered, strictly adhering to the applicable legal framework. The processing of your Personal Data by DEKAZ S.A. is carried out in accordance with the requirements of the General Data Protection Regulation (EU) 2016\/679 (EU) GDPR , as supplemented by the relevant national and European legislation on personal data protection. The personal data that concern you, are collected and kept for the necessary time and for specified, explicit and legitimate purposes. They are processed lawfully, fairly and in a transparent manner, always in accordance with the current legal framework and in a way that guarantees their appropriate security. These data are always adequate, relevant and limited to what is necessary in relation to the above purposes, and is accurate and, where necessary, kept up to date. This policy defines the terms and conditions, observed by DEKAZ S.A., for the protection of personal data of users\/visitors of this website and the iOS and Android applications (apps), only if the above data are provided by the interested parties voluntarily, for the following purposes:<br \/>\n\u00b7 For the provision of services chosen by users\/visitors through this website (eg purchase of products, completion and processing of the order, issuance of sales documents, information on new products, participation in contests, etc.).<br \/>\n\u00b7 For the best service of the user\u03c3\/visitors.<br \/>\n\u00b7 To collect information from users \/ visitors (feedback) about the DEKAZ S.A. products and services offered and improve them based on the information gathered.<br \/>\n\u00b7 To inform users\/visitors about the new products of DEKAZ S.A. after their consent. You can follow the automated Unsubscribe process here.<br \/>\n\u00b7 To inform users\/visitors about offers of DEKAZ S.A., as well as about any contests, after their consent. You can follow the automated Unsubscribe process here.<br \/>\n\u00b7 For the remote advertising and promotion of the products of DEKAZ S.A., with the consent of users\/visitors. You can follow the automated Unsubscribe process here.<br \/>\n\u00b7 For market research and communication with users\/visitors, after their consent. You can follow the automated Unsubscribe process here.<br \/>\n\u00b7 To improve the recognizability of DEKAZ S.A.<br \/>\nThe Company uses the data of users (name, profession, email address, home address, landline phone number, mobile phone number, etc.) that have been registered on the Website for all the aforementioned processing purposes as well as for the execution of transactions carried out through the e-shop. User and transaction information is considered confidential, as in conventional in-store transactions.<br \/>\nIn addition, during each visit to our website, statistics, such as the browser used, the visitor&#8217;s IP address or information about the products seen, are automatically collected, for reasons of better service, statistical or\/and technical.<br \/>\nDEKAZ S.A. reserves the right to modify and update this policy, whenever it deems necessary, while each change shall take effect upon publication on the website www.isisters.gr.<\/p>\n<p><strong>8. Exercise your rights<\/strong><br \/>\nRegarding the protection of your personal data, you have the following rights:<br \/>\n\u00b7 Right of access, i.e. the right to be informed about your personal data kept in our records and to obtain copies.<br \/>\n\u00b7 Right of correction, i.e. the right to request the correction of inaccuracies and errors in your personal data kept in our records.<br \/>\n\u00b7 Right of deletion , i.e. the right to request the deletion or cessation of use of your personal data kept in our records, subject to the more specific restrictions provided for in the General Regulation.<br \/>\n\u00b7 Right to restrict the processing of your personal data again if the conditions provided for in the General Regulation are met.<br \/>\n\u00b7 Right to data portability, i.e. the right to request from DEKAZ S.A. direct transmission of personal data concerning you to the organization you will indicate, provided that they are technically structured, in accordance with the relevant legislation.<br \/>\n\u00b7 Right to object to the processing of your personal data unless there are compelling and legitimate grounds for the processing which override the interests of your rights and freedoms or to establish, exercise or support legal claims of DEKAZ S.A.<br \/>\nDEKAZ S.A. will respond in writing to you within 30 days of receipt of the request and identification of the applicant.<\/p>\n<p><strong>9. Use of Personal Data by Third Parties<\/strong><br \/>\nDEKAZ S.A. does not disclose your personal information to unrelated third parties without your consent. In the normal course of business, we disclose certain personal data to companies we hire in order to carry out services or operations on our behalf. For example, to the courier with which we work with in order to deliver the order package, for the payment of goods to domestic or foreign payment service providers (e.g. Pay Pal ) or banking institutions, which are determined when placing the order. During the payment process, payment information during this transaction, such as credit card numbers or other bank or other information, is not recorded or stored. This information is provided directly to the respective payment service provider only. In any case where we share your personal data with a third party, we do not authorize it to maintain, disclose or use your data with other persons beyond the purpose of the services we have requested to provide to us.<br \/>\nWe may be legally required to disclose your personal data following a court order, subpoena, search warrant, law or regulation.<\/p>\n<p><strong>10. Data Retention Period<\/strong><br \/>\nIn DEKAZ S.A. we do not retain your personal data for a period longer than necessary. In many cases, personal data must be kept for long periods of time in order to be available if and when questions or disputes arise (e.g. product warranties that exceed five years.) Personal data retention periods are determined by the type of personal data collected and the purpose for which they are collected, taking into account the conditions in force in each case and the need to destroy old data that is no longer used, as soon as possible. In case of commercial relationship between the user and DEKAZ S.A. , a reasonable retention period of your personal data is at least (5) five years from the completion of the sale. (tax reasons\/legislation)<br \/>\nWe will continue to treat your personal data in accordance with these privacy policy principles for as long as they are in our possession.<\/p>\n<p><strong>11. Applicable law<\/strong><br \/>\nThe above Terms are subject to Greek law and shall be interpreted accordingly. If any provision is deemed invalid or void by the competent Greek court, it ceases to be effective, without this affecting the validity of the other Terms. Any dispute arising from the use of this website or concerning these Terms is subject to the jurisdiction of the competent courts of Athens.<\/p>\n<p><strong>12. Data Controller<\/strong><br \/>\nAccording to law, the Data Controller is DEKAZ ANONYMI ETAIREIA EMPORIAS KALLYNTIKON \u2013 isisters.gr (which in English translates to \u201cDEKAZ COSMETICS TRADE SOCIETE ANONYME &#8211; isisters.gr\u201d). A copy of the Personal Data held by DEKAZ S.A. can be received on request at the e &#8211; mail: info@isisters.gr<\/p>\n<p><strong>13. Information Protection<\/strong><br \/>\nIn case you believe that your personal data has been affected in any way, you can contact the Hellenic Data Protection Authority:<br \/>\nWebsite: www.dpa.gr<br \/>\nPostal Address: 1-3 Kifissias Avenue, PC 115 23, Athens<br \/>\nCall Center: +30 210 6475600<br \/>\nFax : +30 210 6475628<br \/>\nE- mail: contact@dpa.gr<\/p>\n<p><strong>14. Use of cookies<\/strong><br \/>\nThe website may use cookies to identify the visitor\/user\/subscriber of certain services and pages of the website. \u201dCookies\u201d are small text files stored on the hard disk of the visitor\/user\/subscriber and no knowledge of any document or file from this computer. They are used only to facilitate the visitor\u2019s\/user\u2019s\/subscriber\u2019s access to specific services of the website and for statistical purposes, in order to determine those areas where the services of the website are useful or popular or for marketing purposes. The visitor\/user\/subscriber of the site can configure the server (browser) in such a way so as the browser warns him\/her about the use of cookies in specific services of the website, or to refuse to accept the use of cookies at any time. Where the visitor\/user\/subscriber of the particular services and pages of the website does not wish the use of cookies for his\/her identification, he\/she shall not have further access to these services.<br \/>\nThe website uses Google Analytics cookies for anonymous demographics and interests.<\/p>\n<p><strong>15. Purchase of Products<\/strong><br \/>\nDEKAZ S.A. makes every effort to provide high quality services. However, it is not possible to exclude cases of errors in prices and secondary product features while it cannot be guaranteed that there will be no site outages or &#8220;human&#8221; errors during the update\/recording of the price of a product. In order to ensure the safety and effectiveness of your purchases, you are invited upon detection of a product offered at an unusually low or high price compared to its market value, to communicate with the Customer Service Department at 210-8031955 or through the email form of the web site.<br \/>\nWe also recommend that before making any purchases from our e-shop you visit the help &amp; terms of use section, where you will find useful information about the process and the way to buy products.<br \/>\nAfter registering your order you will receive an automated e-mail which will state the details of your order. After the processing of the order by the online purchases department of DEKAZ S.A. , you shall receive a second confirmation e-mail with the products that will be sent to you. At this point the contract between us is concluded.<br \/>\nDuring the processing of your order you will receive an automated e &#8211; mail, which will inform you that we have received your order. Then there will be a corresponding e-mail informing you of its invoicing and shipment.<br \/>\nIn case of a pending item related to your order, you shall receive a respective e-mail and\/or SMS. Alternatively we will contact you at the phone numbers that you provided when you signed up or placed your order on our site.<br \/>\nThere is no way to disable these updates, the transmission of which is a prerequisite for proper development of your order. You are invited to enable reception of such e-mails and maintain them throughout the course of our transaction. In case you do not receive the relevant e-mails, in accordance with the terms governing our transactions, you are responsible to inform us without delay. Your products are delivered as soon as possible and in any time not exceeding thirty days from the conclusion of the contract.<\/p>\n<p><strong>16. E-Shop Return Policy<\/strong><br \/>\nPrior to the return of the product, the service department of DEKAZ S.A. must be contacted.<br \/>\n\u00b7 The return must be made within 14 days from the day of receipt and return conditions must be met (e.g. the product shall not have to be opened and be in excellent condition. For this reason we recommend sending the product in a suitable packaging &#8211; not an envelope). In order to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear statement (e.g. letter sent by mail or e-mail). You can use the withdrawal form contained in each package.<br \/>\n\u00b7 Returns should be made with the use of a courier service company and not by post.<br \/>\n\u00b7 In case the product is used or its original packaging is altered, the return will not be accepted.<br \/>\n\u00b7 If you withdraw from this contract, we will refund all the money we received from you, including delivery costs (excluding additional costs due to your choice to use a delivery method other than the cheapest standard delivery method we offer), without undue delay and definitely within 14 days from the day we are informed of your decision to withdraw from this contract. We will make the abovementioned refund using the same payment method you used for the original transaction, unless you expressly agree otherwise; in any case, you will not be charged for such refund.<br \/>\n\u00b7 In case of invoice issuance, the return must be made with a delivery note.<br \/>\n\u00b7 In case the return is not made within the period of 1 4 days from the day of their receipt or some of the return conditions are not met, DEKAZ S.A. has the right not to accept the products back and not to replace them.<\/p>\n<p>The address to which the products shall be returned is:<br \/>\nDEKAZ ANONYMI ETAIREIA EMPORIAS KALLYNTIKON \u2013 isisters.gr, trade name &#8220;DEKAZ S.A.<br \/>\n43 Thermopylon Str., 152 35, Vrilissia, Prefecture of Attica<br \/>\nCustomer Service telephone number: 210-8031955<\/p>\n<p>In case of defective product or shipping error, we proceed to replacement or refund corresponding to the value of the products, following the following Return Procedure:<br \/>\n\u00b7 You pack and send the package with the products using the courier (GENIKI TACHIDROMIKI) we work with and at the recipient&#8217;s expense. Inside the shipping package, you must have a note informing us of the problem that has arisen with the returned product, as well as the proof of purchase.<br \/>\n\u00b7 If the return conditions apply, we will proceed with the relevant replacement or credit the corresponding amount in your bank account, Paypal or credit card if the initial payment was made in this way.<br \/>\n\u00b7 if the package arrives and it is proven that the return conditions do not apply, the product will not be accepted. It will be returned to the customer and the shipping costs will be borne by him\/her.<br \/>\nIn case of replacement at the customer&#8217;s request:<br \/>\n\u00b7 The return must be made within 14 days from the day of receipt and the return conditions must be met (e.g. the product shall not have to be opened and be in excellent condition. For this reason we recommend sending the product in a suitable packaging &#8211; not an envelope).<br \/>\n\u00b7 Return costs shall be borne by the customer. Attention: the shipment can be done with a courier and not by post.<br \/>\n\u00b7 The package you will return must be accompanied by a photocopy of the receipt and the code or codes with which you want to replace it.<br \/>\n\u00b7 In case of refund, your bank account must be sent to us (in case the initial payment was made by deposit or cash on delivery) or we will credit your credit card if the initial payment was made in this way.<br \/>\n\u00b7 After the relevant inspection is carried out by the competent department and the conditions for return are met, we proceed to its replacement or refund.<br \/>\n\u00b7 Note that, if after the replacement the order does not exceed 35 \u20ac, there will be a charge of 4 \u20ac for the shipping &amp; cash on delivery costs (plus VAT).<br \/>\n&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<br \/>\nIMPORTANT INFORMATION:<br \/>\nIn any case, you must first contact the service department of DEKAZ S.A.<br \/>\nReplacements of products that are part of a special offer package shall not be accepted.<br \/>\nThe entire package should be replaced.<\/p>\n<p><strong>17. E-shop Payment Methods<\/strong><br \/>\na) Payment by Card:<br \/>\nThe www. Isisters.gr e-shop accepts all credit, debit and prepaid cards Visa, Mastercard, Maestro, American Express. All payments made using a card are processed through the electronic payment platform of ALPHA BANK and TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer &#8211; SSL) is used. Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.<br \/>\nb) Cash on delivery, upon delivery of products.<br \/>\nCash on delivery applies to orders up to \u20ac 499 &#8211; For orders of \u20ac 500 and more, one of the other payment methods must be selected.<br \/>\nc) The deposit\/direct bank transfer, as a method of payment, applies to all orders regardless of value and is made in the following bank account with the corresponding order number indicated in the description box.<br \/>\nThe procedure for paying by direct bank transfer in the company&#8217;s bank account is the following:<br \/>\nWhen completing your order, select &#8220;Direct Bank Transfer&#8221; as the payment method. Deposit the amount of money in the following account of the company:<br \/>\nALPHA BANK<br \/>\nIBAN: GR5101401460146002002027024<br \/>\nBENEFICIARY: DEKAZ ANONYMI ETAIREIA EMPORIAS KALLYNTIKON<\/p>\n<p>d) Payment via PAYPAL:<br \/>\nYou can pay using PayPal online payment service. By selecting the \u201cPayPal\u201d payment method, at the end of the order it is transferred directly to the PayPal page. If you are already a PayPal customer, you can log in to your account and confirm the payment.<\/p>\n<p>e) Payment by IRIS:<br \/>\nPay your order through the IRIS online payment service. (The transaction is not carried out on our website but in a special secure online environment of ALPHA BANK).<\/p>\n<p><strong>18. Order \/ Product Delivery Days \/ Shipping Costs<\/strong><br \/>\n\u00b7 Add the products you are interested in to the cart.<br \/>\n\u00b7 Once you add a product then you are given the choice, either to continue adding other products, or to remove a product, or to update the quantity, or to complete your order.<br \/>\n\u00b7 During checkout, you are prompted to enter your email address and password if you are a registered user, otherwise you have the option to create a new account at that moment or continue your purchase as a guest.<br \/>\n\u00b7 When creating an account or purchasing as a guest enter all the necessary customer information.<br \/>\n\u00b7 Choose the payment method of the order.<br \/>\n\u00b7 And at the end click complete order.<br \/>\n\u00b7 Your order has been registered in the system of DEKAZ S.A. (an email confirming your order has been sent to you).<br \/>\n\u00b7 Once the order is shipped, you will receive a new email with the delivery details.<br \/>\n<strong>Product delivery days:<\/strong><br \/>\n<strong>Greece<\/strong> &#8211; The expected day of delivery of a shipment is the next business day from the day of shipment. For some remote areas or island destinations the delivery time can be extended by 24 or 48 hours.<br \/>\n<strong>Cyprus<\/strong> \u2013 For Cyprus the expected day of delivery of a shipment is 2 business days, and 2-4 business days for inaccessible destinations.<br \/>\n<strong>Europe<\/strong> \u2013 For shipments at the following countries (Austria, Belgium, France, Denmark, Czech Republic, Estonia, Ireland, Spain, Italy, Croatia, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Sweden, Finland) the expected day of delivery of a shipment are 5-7 business days.<br \/>\nFor more information use the delivery day calculator, at the site of GENIKI TACHYDROMIKI: https:\/\/www.taxydromiki.com\/time-calculator<\/p>\n<p>Shipping charges:<br \/>\n<strong>Greece<\/strong> &#8211; For orders from \u20ac 35 and above, shipping is FREE.<br \/>\nThe charge for orders under \u20ac 35 and up to 2 kg is:<br \/>\nFor shipments within the prefecture: \u20ac 2.48<br \/>\nFor shipments outside the prefecture: \u20ac 4.02<br \/>\nAlso, for shipments within the prefecture there will be an extra charge of \u20ac 0.744 for each additional kilo over 2 kg and for shipments outside the prefecture there will be an extra charge of \u20ac 0.992 for each additional kilo over 2 kg.<br \/>\nCash on delivery service is charged additional \u20ac 2.68 in all shipments worth up to \u20ac 35. For orders exceeding \u20ac 35 it is free.<br \/>\nAll the above prices include VAT.<\/p>\n<p><strong>Cyprus<\/strong> \u2013 For orders from 80\u20ac and above, shipping is FREE.<br \/>\nThe charge for orders under 80\u20ac and up to 2 kg is 16,12\u20ac .<br \/>\nAlso, for shipments within the prefecture and outside the prefecture there will be an extra charge of \u20ac 4,34 for each additional kilo over 2 kg .<br \/>\nCash on delivery service is charged additional \u20ac 4.34 in all shipments worth up to 80\u20ac. For orders exceeding \u20ac 80 it is free.<br \/>\nAll the above prices include VAT.<\/p>\n<p><strong> Europe<\/strong> &#8211; For orders at the following countries (Austria, Belgium, France, Denmark, Czech Republic, Estonia, Ireland, Spain, Italy, Croatia, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Sweden, Finland) the charge is:<br \/>\nFor orders up to 0,5kg: \u20ac 30,63<br \/>\nFor orders from 0,51kg, up to 1kg: \u20ac 40,30<br \/>\nFor order from 1,01kg, up to 1,5kg: \u20ac 49,10<br \/>\nFor order over 1,51kg: \u20ac 55,80<br \/>\nCash on delivery isn\u2019t supported.<br \/>\nAll the above prices include VAT.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0TERMS OF USE www.isisters.gr is the e-shop of the following Greek Societe Anonyme, whereat products are displayed and sold online: DEKAZ ANONYMI ETAIREIA EMPORIAS KALLYNTIKON \u2013 isisters.gr (which in English translates to \u201cDEKAZ COSMETICS TRADE SOCIETE ANONYME &#8211; isisters.gr\u201d) The www.isisters.gr e-shop is owned by the company with the legal name DEKAZ ANONYMI ETAIREIA EMPORIAS [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7212","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/isisters.gr\/en\/wp-json\/wp\/v2\/pages\/7212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isisters.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isisters.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isisters.gr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/isisters.gr\/en\/wp-json\/wp\/v2\/comments?post=7212"}],"version-history":[{"count":9,"href":"https:\/\/isisters.gr\/en\/wp-json\/wp\/v2\/pages\/7212\/revisions"}],"predecessor-version":[{"id":23709,"href":"https:\/\/isisters.gr\/en\/wp-json\/wp\/v2\/pages\/7212\/revisions\/23709"}],"wp:attachment":[{"href":"https:\/\/isisters.gr\/en\/wp-json\/wp\/v2\/media?parent=7212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}